frequently Asked questions

We accept cash, etransfer and PayPal.

In regards to Training sessions, no. No deposit and no cancellation fee. Just advising with notice (min 24hr) and rescheduling the appt.

In regards to Boarding , yes. There is a $50 initial down payment(which is applied to the total amount) to hold your spot for the dates provided. If the dates need to be changed, no problem. If the dates need to be cancelled and not within a reasonable amount of time(at least 1 week) the $50 deposit is non-refundable.

In regards to Board and Train Camp, yes. To hold your spot, there is a $500 deposit. If the dates need to be changed or rescheduled we always work something out. 

Boarding will be paid at time of check-in. All extra training or enrichment requests will be paid at check out.

We charge per night for overnight stays. 

Yes. Please provide us with plenty of notice of your boarding plans. This is crucial to ensure you get a space before we are left with no vacancies. 

In the event of last-minute plans or an emergency situation that requires your pet be boarded without notice, we will do our best to accommodate. 

Yes. In order to provide a healthy environment for our guests, your pet(s) must be vaccinated as follows: 

Current DHPP, bordetella, and signed copy of Rabies Certificate, listing serial number and manufacturer of the vaccine.  

Please bring Veterinarian contact information as well as an emergency contact in case of emergency.

Your pet must be at least 16 weeks old in order to board with us.

Yes. We can administer oral and topical medications. We are happy to provide this service at no extra cost to you & your pet. Unfortunately we cannot offer care for pets in need of Subcutaneous injections or IV fluids. 

When bringing medications for your pets, please be aware of the name of the drug, the dose (mg), administration instructions, and the reason your pet was prescribed the medication.

We tend to discourage boarding a pet with recent stitches or an open wound. As hard as we might try, it is nearly impossible to guarantee that the wound will stay dry and infection-free.  It is preferred that a pet with such a wound would be boarded at a veterinary facility so the wound can be monitored closely by a veterinarian and can be treated immediately if needed. 

There are some instances in which we will allow a pet to board with Veterinary consent, and usually with prescribed antibiotics. Please contact us to discuss boarding an injured or healing pet. 

Your pet will board in our home and will be treated as one of our own. All dogs will sleep in their own kennel at night -  that is provided by the owner.  You are welcome to bring your own bedding and toys. There is a large dog run off of the main deck that is safely enclosed. All dogs are closely monitored when outside in the dog run as well as during playtime.  

Some pets have allergies and in order to keep all of the pets visiting with us as healthy and comfortable as possible, we maintain a strict owner-provided food policy. Please bring your pet’s food in a resealable container and we will feed as per your instructions. 

We can also accommodate a raw food diet.